Delivery & Shipping

 

You will be notified once your item has been dispatched. 

Please note; if your delivery is marked as delivered by the courier but the customer claims to have not received it, we are unable to refund and can only process a new order.

If the shipping address is filled in incorrectly and the package has to be returned to sender or is unable to be redelivered, we are unable to give a full refund as shipping cost will not be included in refunds.
Customers can then process another order, however the shipping fee will need to be covered via an invoice only once they have contacted customer service.

Customs Charges: PLEASE NOTE The prices set on our website do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and unfortunately are outside of our control. Please familiarise yourself with your country's customs charges before placing an order on website. Destinee Beauty is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

Please contact us at info@destineebeauty for any questions.